About
At Trust Care Pro, we provide safe, reliable, and timely transportation to medical appointments, physical therapy sessions, and more. Whether you need assistance getting to a doctor's office or regular trips for dialysis, our professional team ensures a smooth, stress-free experience. Your care and comfort are our top priorities.
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Services
Trust Care pro was founded with a commitment to providing accessible and compassionate transportation to those in need. We specialize in non-emergency medical transportation, ensuring that our clients get to their medical appointments safely and on time. Our professional drivers are trained to assist patients of all needs, from ambulatory to wheelchair-bound individuals. With Trust Care, you are in good hands every step of the way.
Operating Locations
Trust Care Pro proudly serves the communities of Santa Barbara, Ventura, and Los Angeles counties. Our transportation services are designed to ensure safe, reliable, and comfortable rides for individuals with non-emergency medical needs. Whether you need transportation to medical appointments, physical therapy sessions, or other healthcare services, we are dedicated to providing punctual and professional assistance throughout these regions. By covering this extensive area, we aim to make quality medical transportation accessible across Southern California.
Wheelchair Transportation
T Transporting individuals who use wheelchairs to medical appointments, rehabilitation centers, or other necessary locations.Ambulatory Transportation
F For individuals who can walk but may need some assistance or prefer not to drive themselves to appointments.Stretcher Transportation
F For patients who cannot sit up and need to be transported lying down. Ideal for those recovering from surgery or dealing with severe medical conditions.Flexible Scheduling
Whether it's a one-time ride or recurring appointments (like for dialysis or rehab), we provide flexible scheduling options that fit your healthcare needs.
Book a RideBenefits
Here are some key benefits of using Trust Care Pro non-emergency medical transportation (NEMT) services
- Reliable and Punctual Service
We ensure that patients arrive at their medical appointments on time, helping them avoid delays in critical healthcare services. - Safety First
All our vehicles are equipped with the latest safety features, and our drivers are trained to provide safe and comfortable rides, especially for individuals with mobility challenges.
- Comfortable and Accessible Vehicles
Our fleet includes wheelchair-accessible vehicles and comfortable transport options for those with special needs, ensuring a smooth and pleasant journey. - Affordable Transportation Solutions
We offer cost-effective transportation without compromising on the quality of service, providing accessible options for individuals and families. - Experienced and Compassionate Drivers
Our drivers are professionally trained, compassionate, and committed to delivering personalized care, making sure each passenger feels supported and respected.
Peace of Mind for Families
Families can trust us to transport their loved ones safely, giving them peace of mind knowing their relatives are in caring and capable hands.
ContactFrequently Asked Questions (FAQ)
- 1. What is non-emergency medical transportation (NEMT)?
NEMT provides safe and reliable transportation for individuals who need to travel to medical appointments, physical therapy sessions, dialysis, or other healthcare services but do not require emergency medical care during the ride. Trust Care Pro specializes in helping those with mobility challenges or health conditions.
- 2. Who can use Trust Care Pro’s services?
Our services are available for seniors, individuals with disabilities, patients recovering from surgeries, and anyone needing transportation to medical appointments or healthcare facilities. We also offer transportation for long-distance medical trips and other non-medical appointments upon request.
- 3. How do I schedule a ride?
You can schedule a ride by calling us or booking online through our website. We recommend booking in advance to ensure availability, but we also accommodate same-day requests when possible.
- 4. Are your vehicles wheelchair accessible?
Yes, all our vehicles are equipped with wheelchair-accessible ramps and securement systems to ensure safe and comfortable transportation for wheelchair users.
- 5. What types of medical appointments do you provide transportation for?
We provide transportation for a variety of medical appointments, including:
- Doctor’s visits
- Dialysis treatments
- Physical therapy and rehabilitation
- Outpatient surgeries
- Hospital discharges
- Mental health and behavioral care services
- 6. Do you offer long-distance transportation?
Yes, we provide long-distance transportation for individuals needing to travel outside their local area for specialized medical treatments. We cover a radius of up to 200 miles from Los Angeles, Santa Barbara, and Ventura counties. Please contact us for details and availability for long-distance trips.
- 7. How much does your service cost?
At Trust Care Pro, we use AI technology to calculate prices in real-time, ensuring accurate and competitive rates tailored to your specific transportation needs. Our flat rate pricing structure covers services like wheelchair-accessible transport, stretcher services, and standard ambulatory services. Additional fees for wait times, after-hours services, and long-distance travel are also calculated on the fly, so you always receive the most up-to-date quote. Feel free to reach out for a customized price based on your requirements.
- 8. Can a family member or caregiver accompany me during the ride?
Absolutely! We welcome family members or caregivers to accompany passengers at no extra charge. Your comfort and peace of mind are our priority.
- 9. How do I know my ride will be on time?
At Trust Care Pro, punctuality is a top priority. We carefully schedule rides to ensure on-time pickup and drop-off. Our team monitors traffic conditions and appointment times to provide a smooth and timely experience.
- 10. Are your drivers trained to handle special needs passengers?
Yes, our drivers undergo extensive training in assisting passengers with special needs, including wheelchair users, seniors, and those with physical or cognitive disabilities. They are also certified in CPR and First Aid to ensure a safe experience for every passenger.
- 11. What safety precautions do you take?
We follow strict safety protocols, including: Regular vehicle maintenance and inspections Clean and sanitized vehicles after each ride Drivers trained in assisting passengers and securement of wheelchairs and stretchers COVID-19 safety measures, including driver PPE and mask requirements, as needed
- 12. Can you help with insurance or Medicaid coverage?
Yes, in many cases, NEMT services can be covered by insurance or Medicaid. We can assist you with checking eligibility and filing claims. Please contact us for more details regarding your specific coverage.
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